CERISE Carcassonne Nord***

We’ll answer all your questions

Our clients are expected from 3.00 pm and must hand their keys back by 11.00 am on the day of departure.

We offer the early check-in and the late check-out, with an extra-cost (50% of the rate of the last night or the night to come) and depending on availability. This request must be formalized at the reception on the day of arrival, during the check-in. If not requested, a departure after 11am will be charged as an additional night.

Good to know : Clients who book via our website may take advantage of a free late departure (subject to availability).
April, may, june, september : everyday from 8am to 12am and from 3pm to 9pm.
From october to march : From monday to friday : 8am to 12am and from 3pm to 7pm. Saturday : 8am to 12am and from 2pm to 5pm. Closed on Sundays.
July / august: everyday from 8am to 9pm.
Your accomadotion is available from 3pm, check-out 11am.
Yes, after 3.00 pm, as soon as your room is ready, you can arrive at any time. If you arrive after closing time, you should inform reception in advance so that your accommodation key can be put in a secure safe. You’ll then receive a code by email or SMS to enable you to open the safe and pick up your key.
Our staff speak French, English and Spanish.
No, our establishment is non-smoking.
Yes, all our rooms are equipped with Wi-Fi.
The apartment hotel has an outdoor swimming pool, open from 15th June to 30th Septembre.
The swimming pool measures 5m x 10m and is 1.50m deep.
Yes, our apartment hotel has two lifts.
Yes, 2 to 3 rooms are communicating.
All residents must be at least 18 years old to stay in our hotel, or be accompanied by an adult.
Yes, we can also provide you with a hight chair (subject to availability). Please let us know on +33 4 68 11 11 60 when you book, so that we can organise this.
We offer: the loan of a hair dryer, loan of iron, news paper, luggage storage, vending machine with snacks
You may change currency in any national bank. The nearest are in the Pont-Rouge shopping centre 800 metres from the apartment hotel.
Whatever the reason, tell reception as soon as possible! We’ll do our best to find an answer!
By public transport, if you’re arriving from the town centre or station, catch bus no. 11 and get off at the “Villemoutaussou” stop, or bus no. 3, “Bel Air” stop – and you’ve arrived!

If your GPS can’t find «14 route de Villemoustaussou, 11000 CARCASSONNE», try entering the following coordinates: Longitud : 2.3601870238780975 / Latitud : 43.22829221587989

Please feel free to call our reception on +33 4 68 11 11 60: we’ll be happy to help guide you here!
Yes, and it’s free!
No, we don’t have a bike store.
We have a partnership with a taxi company, but the transfer isn’t free! But we have negotiated special rates for our clients. Please contact us for further details.
Yes, certain rooms are adapted for people with reduced mobility. Please contact reception at the time of booking on +33 4 68 11 11 60 to be sure that a room is available.

Here’s a list of the equipment adapted for people with reduced mobility: door, work-top height in the kitchenette, raised toilets, Italian style shower with a seat, wardrobe height.
The beds in the different studio flats:
- The single-bed studio flat has a 120cm bed.
- The double-bed studio flat has a traditional double bed. An extra bed can be provided in certain studio flats. Please contact reception on +33 4 65 65 04 00, for further information.
- The twin-bedded studio flat has two single beds.

The beds in the different apartments:
- The “4-person” apartment has a room with a double bed, and a double sofa bed in the living room.
The “6-person” apartment has two rooms, one with a double bed, the other with two single beds, and a double sofa bed in the living room.

See the detailed description of the studios and apartments.
Of course! We have utensils and crockery in stock – please feel free to ask for them at reception. We also have an inventory at your disposal, so you can report any missing items.
The studio flats all have showers and the apartments have baths.
The accommodations are equipped with large closets in each room.
As far as the frequency of cleaning is concerned, this all depends on the rate you have chosen. The cleaning and linen changing services differ according to the rate. This information is shown when you book.
When you leave, we ask you to leave the kitchen corner clean and empty your bins, or to pay a supplement.
Yes, the hotel accepts pets (supplement charged).
The rooms must be handed over by 11.00 am, but we can look after your luggage on the day of your departure. If you wish to use the room after 11.00 am, please contact reception to find out about late departure arrangements.
We can also look after your luggage on the day of your departure. You may reclaim it during reception opening hours.
Clients who book via our website may take advantage of a late departure (subject to availability).
No, the hotel doesn’t have a laundry service. However, we can offer you a self-service laundry with a washing machine and tumble dryer (supplement charged).
Of course! We provide one bath towel and one small towel per person: please feel free to ask for more at reception, if one isn’t enough (supplement charged).
Yes, the accommodation units have air-conditioning.
In summer, breakfast is served between 7.00 am and 10.00 am Monday to Friday and between 8.00 am and 10.30 am on Saturdays, Sundays and public holidays.

In winter, breakfast is served between 7.00 am and 9.00 am Monday to Friday and between 8.00 am and 10.00 am on Saturdays. No breakfast service on Sundays and public holidays. 

Note: breakfast is served on a bookings-only basis. Please book at reception the day before for the following morning!
No, breakfast is not served in the rooms. However, you may choose to prepare your breakfast yourself in the kitchenette in your accommodation.
The Residence CERISE Carcassonne Nord welcomes you to buffet breakfast: viennoiseries, fresh bread, fresh fruit, cereals, fruit juice, plain and fruit yoghurts, jams, cheese and cold sausage meats. Hot drinks: tea, coffee, herbal tea, chocolate, cold or hot milk.

We also offer an Express option, consisting of a hot drink and a pastry.

Please let us have your suggestions if you think something is missing!
As in all CERISE establishments, breakfast is free for children under the age of 4, and 50% off for children aged 5 to 11 inclusive.
We offer a meals in jars. 

On the menu: gourmet salad, stuffed tomatoes, beef stew, bourguignon beef, duck parmentier, vanilla cream or soft chocolate ... We have something for everyone!

2 formulas to choose between: dish (11 €) or dish + dessert (15 €).
Each formula contains a bottle of still or sparkling water.

For sale directly at the reception.

Discover our menu

You also have an automatic snack dispenser, available 24 hours a day.
You’ll always find the best rates on our site. However, if, by accident, you find a cheaper rate elsewhere, we undertake to offer you the same rate plus an extra 10% discount. See the terms and conditions of our “Guaranteed Best Rates” programme.
Yes, you can cancel or change your booking: the cancellation conditions are specified when you book. Bookings at the “non-refundable” rate cannot be cancelled or changed.
We accept Visa, Mastercard and American Express cards, cash, holiday vouchers, and cheques.
For a booking at the “non-refundable” rate, your card is debited by the establishment on booking. For all other bookings, your card (if that’s your chosen means of payment) is debited on your arrival.
The reception staff are there to help and will soon find your bill, so feel free to contact us on +33 4 68 11 11 60.