CERISE Strasbourg***

We’ll answer all your questions

Faced with the risks associated with Covid-19, our hotel has implemented the following health measures:

● Specific disinfection protocol for common areas and rooms,
● Disinfection of room cards and keys, remote controls, between each customer visit,
● Disinfection of door handles and common furniture several times a day,
● During the stay, planning of room cleaning in agreement with the guest,
● Availability of hydroalcoholic gel,
● Wearing of the mask by all personnel,
● Respect a distance of one meter in all human contact,
● Plexiglass plate installed on the reception desk and arrival and departure procedures redesigned to respect barrier gestures,
The reception is open 7/7 and 24h / 24h.
Our clients are expected from 2.00 pm and must hand their keys back by 11.00 am on the day of departure.

We offer the early check-in and the late check-out, with an extra-cost (50% of the rate of the last night or the night to come) and depending on availability. This request must be formalized at the reception on the day of arrival, during the check-in. If not requested, a departure after 11am will be charged as an additional night.

Good to know : Clients who book via our website may take advantage of a free late departure (subject to availability).
Our team speaks French, English, Spanish, and German.
No, our establishment is non-smoking.
Yes, all our rooms are equipped with Wi-Fi. You can choose between two options: free Wi-Fi (limited speed) and fee-paying Wi-Fi (more efficient, ideal for watching videos and other multimedia content).
Yes, our apartment hotel has a lift.
All residents must be at least 18 years old to stay in our hotel, or be accompanied by an adult.
Yes, we can also provide you with a high chair free of charge (subject to availability). Please let us know when you book, so that we can organise this.
We offer: loans hairdryer, ironing equipment loan, laundry service, newspapers and magazines, luggage, Telefax (extra charge), alarm clock to demand, shaver socket in the bathroom, Batorama tickets , selling tram tickets.
You may change currency at the Caisse d’Épargne bank, 500m away in Avenue de Colmar.
Yes! We’re currently working to improve the layout of the rooms, and quality of the bedding.
Whatever the reason, tell reception as soon as possible! We’ll do our best to find an answer!
By public transport, if you’re arriving from the town centre or station, take tram line A, and get off at the “Lycée Couffignal” stop. Walk a few hundred metres and you’ve arrived!

If your GPS can’t find «5 rue Job, 67100 STRASBOURG», try entering the following coordinates: Longitude : 7,746096 / Latitude : 48,560249.
Please feel free to call our reception on +33 3 88 40 21 08: we’ll be happy to help guide you here!
Yes, our car park is secure (supplement charged).
Yes, we can offer you a bike store. Make sure you have an anti-theft device.
We have a partnership with a taxi company, but the transfer isn’t free! But we have negotiated special rates for our clients. Please contact us for further details.
Yes, certain rooms are adapted for people with reduced mobility. Please contact reception at the time of booking to be sure that a room is available.
Of course! We have utensils and crockery in stock – please feel free to ask for them at reception. We also have an inventory at your disposal, so you can report any missing items.
The studio flats all have showers and the apartments have baths
Accommodation units are fitted with cupboards and shelves in the bedroom, and cupboards in the kitchenette corner.
As far as the frequency of cleaning is concerned, this all depends on the rate you have chosen. The cleaning and linen changing services differ according to the rate. This information is shown when you book.
When you leave, we ask you to leave the kitchen corner clean and empty your bins, or to pay a supplement.
Yes, the hotel accepts pets (supplement charged).
The rooms must be handed over by 11.00 am, but we can look after your luggage on the day of your departure. If you wish to use the room after 11.00 am, please contact reception to find out about late departure arrangements. 
We can also look after your luggage on the day of your departure. You may reclaim it during reception opening hours.
Clients who book via our website may take advantage of a late departure (subject to availability).
Yes, the hotel has a laundry service. For more information about rates, please contact the reception at +33 3 88 40 21 08.
Of course! We provide one bath towel and one small towel per person: please feel free to ask for more at reception, if one isn’t enough (supplement charged).
No, the rooms are not air-conditioned; however, we have a few fans at reception that we can lend you free of charge on request (subject to availability).
Breakfast is served from 6:30 to 10 am every day.
No, breakfast is not served in the rooms. However, you may choose to prepare your breakfast yourself in the kitchenette in your accommodation.
The residence CERISE Strasbourg offers a breakfat everyday: viennoiseries, bread, cereals, jam, fruit and nature yogurt, cheese, juices, fresh fruit. Hot drinks : Tea, herbal tea, coffee, chocolate.

Breakfast is served in the rooms on Saturdays and public holidays only.
We also offer an Express option, consisting of a hot drink and a pastry.
As in all CERISE establishments, breakfast is free for children under the age of 4, and 50% off for children aged 5 to 11 inclusive.
We offer a meals in jars. 

On the menu: gourmet salad, stuffed tomatoes, beef stew, bourguignon beef, duck parmentier, vanilla cream or soft chocolate ... We have something for everyone!

2 formulas to choose between: dish (11 €) or dish + dessert (15 €).
Each formula contains a bottle of still or sparkling water.

For sale directly at the reception.

Discover our menu
You’ll always find the best rates on our site. However, if, by accident, you find a cheaper rate elsewhere, we undertake to offer you the same rate plus an extra 10% discount. See the terms and conditions of our “Guaranteed Best Rates” programme.
Yes, you can cancel or change your booking: the cancellation conditions are specified when you book. Bookings at the “non-refundable” rate cannot be cancelled or changed.
We accept Visa, Mastercard and American Express cards, Electronic Cash (Maestro / EC-Card), cash and holiday vouchers. We do not accept cheques.
For a booking at the “non-refundable” rate, your card is debited by the establishment on booking. For all other bookings, your card (if that’s your chosen means of payment) is debited on your arrival.
The reception staff are there to help and will soon find your bill, so feel free to contact us on +33 3 88 40 21 08.
No, the hotel does not offer this service. However, reception is open 24 hours a day. There’s always a member of staff to help you in the establishment.