La CERISE sur le Gâteau

Collect € to spend during your next bookings

How does the loyalty program work?



Do you love CERISE? Then CERISE will love you back, "beaucoup, passionnément, à la folie"!

From your 1st booking on the CERISE website, you’ll become member of our loyalty program.  
You start collecting points from the 5th booking on the CERISE website. These points are
usable on your next purchases.
For every stay in a CERISE property during the year, you’ll collect points at your own rate.

It’s as easy as that!

For further information: click here to access the General Terms and Conditions of the “La CERISE sur le gateau” loyalty programme.

How does it work?

Your status is determined by the total amount of your purchases on the site CERISE,
since your 1st booking.

"Guest" status: From your 1st booking on the CERISE website, you’ll become a CERISE Guest. You start to collect points from your 5th booking.
As a "Guest", 10% of the total value of each of your bookings are turned into points.
Example: spend 100€ and you earn 10 points = 10€ usable from your next booking.

"Guest beaucoup" status : You are automatically allocated this status when you spend €500 on the CERISE website.
As a "Guest Beaucoup", 12% of the amount of your bookings will be transformed into points.
Example : spend 100€ and you earn 12 points = 12€ usable from your next booking.

"Guest passionnément" status : you are allocated this status when you spend €2000
As a "Guest passionnément", 15% of the amount of your bookings will be transformed into points.
Example : spend 100 € and you earn 15 points = 15€ usable from your next booking.

"Guest à la Folie" status : you are allocated this status when you spend €4000.
As a "Guest A la Folie",  20% of the amount of your bookings will be transformed into points.
Example : spend 100€ and you earn 20 points = 20€ usable from your next booking.

Your points are converted quite simply: 1 point = 1€ usable on your next booking

Your points are valid for an unlimited period as long as you book at least one stay every 730 days.

How do I use my CERISE points?
  1. Sign into your space, go to my account and enter the number of points that you wish to convert into the space provided
  2. Make your booking with the establishment of your choice, directly, by e-mail or telephone, and state that you wish to use your loyalty points
  3. You’ll be sent an exchange voucher by e-mail, which you should present on your arrival
  4. Your discount will be deducted from your bill

Your account is available on line 24 hours a day, thanks to the email address used to book.
With your IDs, you can :

  • Consult and manage your account.
  • Aaccess the information of how you earned and spent your points.
  • Check that all your points have been credited and ask for regularization if necessary.
  • Consult your present bookings.
You’ll find the answers to the most frequently asked questions in the following link: FAQ