CERISE Dax - Les Jardins du Lac***

We’ll answer all your questions

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● All our apartments are equipped with a kitchenette so you can eat independently. Each is equipped with a refrigerator, hotplates, household appliances, crockery and kitchen utensils, as well as a sponge, a tea towel, and dishwashing liquid.

● Takeaway catering offer, information available at the establishment’s reception.

● Supermarkets and restaurants near the residence.
 
 
Reception opening hours from September 1 to June 30:
- Weekdays: 7 a.m. to 8:30 p.m.
- Weekends and public holidays: from 8 a.m. to 12 p.m. and from 5 p.m. to 8:30 p.m.

Reception opening hours from July 1 to August 31:
- Every day from 7 a.m. to 10 p.m.
Our clients are expected from 5pm and must hand their keys back by 11am on the day of departure.

We offer the early check-in and the late check-out, with an extra-cost (50% of the rate of the last night or the night to come) and depending on availability. This request must be formalized at the reception on the day of arrival, during the check-in. If not requested, a departure after 11am will be charged as an additional night.

Good to know : Clients who book via our website may take advantage of a free late departure (subject to availability).
Yes, after 5.00 pm, as soon as your room is ready, you can arrive at any time. If you arrive after closing time, you should inform reception in advance so that your accommodation key can be put in a secure safe. You’ll then receive a code by email or SMS to enable you to open the safe and pick up your key.
Our staff speaks French and English.
No, our establishment is non-smoking.
Yes, all our rooms are equipped with Wi-Fi.
The CERISE residence - Les Jardins du Lac has an outdoor swimming pool (unheated), open during sunny days and accessible from 10 a.m. to 8 p.m.
To find out the exact dates, please contact reception directly on 05 58 90 09 89.
We also have an area with deckchairs and parasols.
The swimming pool measures 6m x 12m.
No.
Yes, our apartment hotel has a lift.
All residents must be at least 18 years old to stay in our hotel, or be accompanied by an adult.
We provide baby beds and high chairs free of charge upon reservation and subject to availability, contact us on 05.58.90.09.89 at the time of your reservation.
We offer a laundry service (5€ use of the washing machine and supply of detergent, provision of tumble dryer and ironing equipment), newspapers and magazines, drinks service during opening hours. the reception …
In a bank in Saint-Paul-Lès-Dax or Dax. The nearest bank is the Société Générale, 7 minutes by car from the apartment hotel.
Yes, our residence has a seminar room, for more information, please contact reception on 05 58 90 09 89.
Whatever the reason, tell reception as soon as possible! We’ll do our best to find an answer!
By public transport: Bus lines no. 3 and no. 7 take you just below the residence – “Christus Center de Loisirs” stop (Terminus of line no. 3).

If your GPS cannot find the address: 728, allée de Christus, 40990 SAINT-PAUL-LES-DAX. Record the following coordinates: Longitude: -1.068628 / Latitude: 43.731929.

Do not hesitate to call reception on 05 58 90 09 89, we remain at your disposal to help you and meet your needs!
Yes, and it’s free! It can accommodate cars and coaches.
On request at reception, remember to contact us at 05.58.90.09.89 and bring an anti-theft device.
No, no transfer is offered from the station to the residence (only 5km), taxi companies are available at the exit.
Yes, 2 apartments are specially equipped for people with reduced mobility. Please contact reception at the time of booking on +33 5 58 90 09 89 to be sure that a room is available.
The two towns are adjoining: it takes less than 5 minutes to reach the centre of Dax. There’s a free shuttle service to the Dax Spa.
The 36m² T2 apartments can accommodate 1 to 4 people and are equipped with a lounge area with convertible sofa, a kitchenette, a separate bedroom (choice of: a large bed or two single beds), a a bathroom, and a separate toilet. Each apartment has a balcony overlooking the garden or swimming pool. Free WiFi, security box…
The view! The “swimming pool view” apartments are south-facing with a view over the swimming pool. The “forest view” apartments overlook the stadium and forest.
Of course! We have utensils and crockery in stock – please feel free to ask for them at reception. We also have an inventory at your disposal, so you can report any missing items.
All our apartments are equipped with a bathtub. Only two apartments offer a shower (suitable for disabled people).
Our accommodation units are fitted with cupboards and a space for storing bags or suitcases.
As far as the frequency of cleaning is concerned, this all depends on the rate you have chosen. The cleaning and linen changing services differ according to the rate. This information is shown when you book.
When you leave, we ask you to leave the kitchen corner clean and empty your bins, or to pay a supplement.
Yes, we accept our animal friends with a supplement of €15 per animal per night (note, maximum authorized weight of 15kg)
The rooms must be handed over by 11.00 am, but we can look after your luggage on the day of your departure. If you wish to use the room after 11.00 am, please contact reception to find out about late departure arrangements. 
We can also look after your luggage on the day of your departure. You may reclaim it during reception opening hours.
Clients who book via our website may take advantage of a late departure (subject to availability).
No, the hotel doesn’t have a laundry service. However, we can offer you a self-service laundry with a washing machine and tumble dryer (supplement charged).
Of course! We provide a towel per person: please feel free to ask for more at reception, if one isn’t enough (supplement charged).
No, the rooms are not air-conditioned; however, we have a few fans at reception that we can lend you free of charge on request (subject to availability).
Breakfast is served weekdays from 7 a.m. to 9 a.m., and from 8 a.m. to 10 a.m. on weekends and public holidays.
We do not provide room service, however, it will be possible to have breakfast on a tray and take it to your apartment to have breakfast in complete privacy.
Several options are available for breakfast to delight gourmets of all ages - By reservation, breakfast contains a variety of cold and hot drinks, as well as sweet dishes...
As in all CERISE establishments, breakfast is free for children under the age of 4, and 50% off for children aged 5 to 11 inclusive..
• The residence offers you a brand new catering service to take away to your apartment, fresh meals made from local products ready to be reheated in just 3 minutes in the microwave. Discover our offer and products in reception  

• The town of Saint-Paul-lès-Dax also offers you the possibility of ordering and having it delivered via the UBER EATS service.
You’ll always find the best rates on our site. However, if, by accident, you find a cheaper rate elsewhere, we undertake to offer you the same rate plus an extra 10% discount. See the terms and conditions of our “Guaranteed Best Rates” programme.
Yes, you can cancel or change your booking: the cancellation conditions are specified when you book. Bookings at the “non-refundable” rate cannot be cancelled or changed.
See our GTCS.
We accept Eurocard, Mastercard and American Express cards, cash and holiday vouchers. We do not accept cheques.
For a booking at the “non-refundable” rate, your card is debited by the establishment on booking. For all other bookings, your card (if that’s your chosen means of payment) is debited on your arrival.
Yes ! The rate is applicable for a minimum stay of 20 nights. To find out the prices, terms and conditions, please contact reception on 05 58 90 09 89.
The reception staff are there to help and will soon find your bill, so feel free to contact us on  +33 5 58 90 09 89.