CERISE Dax - Les Jardins du Lac***

We’ll answer all your questions

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Faced with the risks associated with Covid-19, our hotel has implemented the following health measures:

● Specific disinfection protocol for common areas and rooms,
● Disinfection of room cards and keys, remote controls, between each customer visit,
● Disinfection of door handles and common furniture several times a day,
● During the stay, planning of room cleaning in agreement with the guest,
● Availability of hydroalcoholic gel,
● Wearing of the mask by all personnel,
● Respect a distance of one meter in all human contact,
● Plexiglass plate installed on the reception desk and arrival and departure procedures redesigned to respect barrier gestures,
Reception in low season:
- Weekdays: from 7am to 9pm.
- Weekends and public holidays: from 8am to 12pm and from 5pm to 9pm.

Reception in high season:
From May to July, September and October, Monday to Friday from 6:30am to 9pm. Saturday, Sunday and holidays: 7:30am to 9pm. In August, the reception is open daily from 6:30am to 10pm.
Our clients are expected from 5pm and must hand their keys back by 11am on the day of departure.

We offer the early check-in and the late check-out, with an extra-cost (50% of the rate of the last night or the night to come) and depending on availability. This request must be formalized at the reception on the day of arrival, during the check-in. If not requested, a departure after 11am will be charged as an additional night.

Good to know : Clients who book via our website may take advantage of a free late departure (subject to availability).
Yes, after 5.00 pm, as soon as your room is ready, you can arrive at any time. If you arrive after closing time, you should inform reception in advance so that your accommodation key can be put in a secure safe. You’ll then receive a code by email or SMS to enable you to open the safe and pick up your key.
Our staff speaks French and English.
No, our establishment is non-smoking.
Yes, all our rooms are equipped with Wi-Fi.
Les Jardins du Lac apartment hotel has an outdoor swimming pool (unheated), which is open from late spring to the end of October. For the exact dates, please contact our reception directly on +33 5 58 90 09 89. The swimming pool is open from 1.00 pm to 8.30 pm. We also have a solarium with deckchairs and parasols.
The swimming pool measures 6m x 12m.
No.
Yes, our apartment hotel has a lift.
All residents must be at least 18 years old to stay in our hotel, or be accompanied by an adult.
Yes, we can also provide you with a bottle-warmer and a high chair free of charge (subject to availability). Please let us know when you book, so that we can organise this.
We offer: loan ironing facilities, newspaper, laundry (washing machine, dryer, steam, these services are extra) point fax (additional charge).
In a bank in Saint-Paul-Lès-Dax or Dax. The nearest bank is the Société Générale, 7 minutes by car from the apartment hotel.
Yes, our apartment hotel has a seminar room for a maximum of 50 people (in a cocktail party layout). We offer “study day” packages. For other information, please contact our reception on +33 5 58 90 09 89.
Whatever the reason, tell reception as soon as possible! We’ll do our best to find an answer!
By public transport, if you’re arriving from the town centre or station, catch bus no. 3 to the apartment hotel. And you’ve arrived!

If your GPS can’t find «728, allée de Christus, 40990 SAINT-PAUL-LES-DAX», try entering the following coordinates:  Longitude : -1.068628 / Latitude : 43.731929.

Please feel free to call our reception on +33 5 58 90 09 89: we’ll be happy to help guide you here!
Yes, and it’s free! It can accommodate cars and coaches.
A private, locked garage is at your disposal on request at reception. Make sure you have an anti-theft device.
We have a partnership with a taxi company, but the transfer isn’t free! But we have negotiated special rates for our clients. Please contact us for further details.
Yes, 2 apartments are specially equipped for people with reduced mobility. Please contact reception at the time of booking on +33 5 58 90 09 89 to be sure that a room is available.
The two towns are adjoining: it takes less than 5 minutes to reach the centre of Dax. There’s a free shuttle service to the Dax Spa.
The 4-person “forest view” or “swimming pool view” apartments contain: a living room corner with convertible sofa, a fully-equipped kitchenette, a courtesy tray, a separate room with 1 double bed or two single beds, a bathroom with bath and separate WC. Terrace with garden furniture. Internet access (Wi-Fi), television, channels (Canal + and Canal Satellite), wake-up call (on request), hair dryer, shaver socket, safe, tea and coffee tray (courtesy tray).

See the detailed description of the studios and apartments.
The view! The “swimming pool view” apartments are south-facing with a view over the swimming pool. The “forest view” apartments overlook the stadium and forest.
Of course! We have utensils and crockery in stock – please feel free to ask for them at reception. We also have an inventory at your disposal, so you can report any missing items.
All the apartments have a bath apart from 2 apartments with Italian style showers (suitable for PRM). The toilets are separate.
Our accommodation units are fitted with cupboards and a space for storing bags or suitcases.
As far as the frequency of cleaning is concerned, this all depends on the rate you have chosen. The cleaning and linen changing services differ according to the rate. This information is shown when you book.
When you leave, we ask you to leave the kitchen corner clean and empty your bins, or to pay a supplement.
Yes, the hotel accepts pets (supplement charged).
The rooms must be handed over by 11.00 am, but we can look after your luggage on the day of your departure. If you wish to use the room after 11.00 am, please contact reception to find out about late departure arrangements. 
We can also look after your luggage on the day of your departure. You may reclaim it during reception opening hours.
Clients who book via our website may take advantage of a late departure (subject to availability).
No, the hotel doesn’t have a laundry service. However, we can offer you a self-service laundry with a washing machine and tumble dryer (supplement charged).
Of course! We provide a towel per person: please feel free to ask for more at reception, if one isn’t enough (supplement charged).
No, the rooms are not air-conditioned; however, we have a few fans at reception that we can lend you free of charge on request (subject to availability).
Breakfast is served weekdays from 7 am to 10 am and weekends and holidays from 8am to 10am.
No, breakfast is not served in the rooms. However, you may choose to prepare your breakfast yourself in the kitchenette in your accommodation.
The Jardins du Lac offers a breakfast everyday: sweet breads, fresh bread, cereals, jam, plain and fruit yoghurt, stewed fruit, milk, juices. Hot drinks: tea, herbal tea, coffee, chocolate.

Breakfast is served in the rooms on Saturdays and public holidays only.
We also offer an Express option, consisting of a hot drink and a pastry.
As in all CERISE establishments, breakfast is free for children under the age of 4, and 50% off for children aged 5 to 11 inclusive..
We offer a meals in jars. 

On the menu: gourmet salad, stuffed tomatoes, beef stew, bourguignon beef, duck parmentier, vanilla cream or soft chocolate ... We have something for everyone!

2 formulas to choose between: dish (11 €) or dish + dessert (15 €).
Each formula contains a bottle of still or sparkling water.

For sale directly at the reception.

Discover our menu

You may also order pizzas, sandwiches or salads: brochures available at reception. We also have a bar where you can buy various non-alcoholic drinks.
You’ll always find the best rates on our site. However, if, by accident, you find a cheaper rate elsewhere, we undertake to offer you the same rate plus an extra 10% discount. See the terms and conditions of our “Guaranteed Best Rates” programme.
Yes, you can cancel or change your booking: the cancellation conditions are specified when you book. Bookings at the “non-refundable” rate cannot be cancelled or changed.
See our GTCS.
We accept Eurocard, Mastercard and American Express cards, cash and holiday vouchers. We do not accept cheques.
For a booking at the “non-refundable” rate, your card is debited by the establishment on booking. For all other bookings, your card (if that’s your chosen means of payment) is debited on your arrival.
Yes! The spa treatment rate is only for clients taking spa treatments and staying for 20 nights and over in a “forest view” apartment.  For further information, please contact reception on +33 05 58 90 09 89.
The reception staff are there to help and will soon find your bill, so feel free to contact us on  +33 5 58 90 09 89.